What we mean by 'personal data'
You need to remove things like contacts, addresses and app connections.
My EV isn't listed here, how can I find out how to remove my personal data?
If you can’t find your make and model here, please check your vehicle handbook or with the manufacturers directly. Some manufacturers like Mercedes and Polestar, have relevant guides for just this.
Manufacturers included in this guide:
Audi
BMW
Hyundai
Tesla
MG
Jaguar
Audi
Log into the myAudi app or website
Select the Vehicle selector From the Vehicle tab at the screen's top
Select the + button on the top right of the screen
Identify the vehicle to delete, press down and swipe left
In the message that displays, select "delete vehicle"
BMW
If your BMW uses Operating System 7:
Click Car Menu > Settings > General Settings > Reset Vehicle Data
If your BMW uses Operating System 8:
Click Menu > System Settings > Reset Vehicle Data
In vehicles with a production date from 11/2020, the vehicle will be removed from your BMW ID in the My BMW App and My BMW portal after resetting to factory settings. You can see individual guides on their YouTube channel.
Hyundai
You’ll need to reset Bluelink to factory settings via the infotainment system:
Go to Bluelink in the settings
Select Deactivate Bluelink
Reset to factory settings
If you have connected your smartphone to your vehicle, you must also cancel or terminate your Bluelink subscription via the Bluelink App:
In the Bluelink App, go to My Account
Select Terminate My Account
If you need more info, refer to the Bluelink User Manual.
Tesla
Connected your Spotify account?
Spotify -> Home -> Sign Out (bottom of the page).
Connected your Netflix account?
Tesla Theatre -> Netflix -> Sign Out
Clear PIN to Drive
Controls -> Safety & Security -> PIN to Drive
Clear Valet PIN Mode
Activate Valet PIN Mode through the driver profile icon on the touchscreen
Complete a factory reset
Touch Controls > Service > FACTORY RESET
Before erasing, Model 3 verifies your credentials by prompting you to enter the username and password associated with your Tesla Account
A Factory Reset will clear the following personal data & restore customised settings to their factory defaults: Map Data, Energy Logs, Saved addresses, Phone data, Music favourites, Homelink settings etc.
You can view further information in your Owners Manual.
MG
Open the iSmart App
Go to the Remote Control page
Click on your Registration at the top of the screen (this should be in the format ‘REGISTRATION >)
Enter the Vehicle Management screen
Click Unbind
Jaguar
You’ll need to remove the car from your InControl account:
Log in to My Jaguar InControl
Go to the Vehicle Settings tab
Press the Remove Vehicle button
