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What's included, who's eligible, and how it's different from buying a car.

What happens after you place an order, and when to expect a delivery window.

Learn how to get the most from your EV, and take care of key admin like adding private plates and applying for parking permits.

How to update your details, report changes, or manage your ongoing agreement.

Everything you need to know about charging from home and on the road, including accessing Octopus discounts.

What to do if your car breaks down, is damaged or needs repairs.

Managing payments, handling fines and parking tickets, claiming congestion charge exemptions, and making insurance claims

Your options at the end of your lease - including extensions, returns, or upgrading to a new car.