Once you’ve received a quote, we’ll ask you to complete a credit check. If you’re not sure about your quote (or you don’t think it will be affordable for the length of your contract), we encourage you not to complete the credit check, as this may impact your credit score.
What information do we ask for during the credit check?
The details you provide for the credit check must match the information you submitted with your quote . If these don’t match, you’ll need to place a new order with the right details.
We’ll ask you for:
Your address history for the last three years
If currently employed, your employment details (like status, employer, title and monthly income)
Personal details, like your date of birth, marital status, and dependents
Your monthly outgoings, like your monthly expenditure, rent or mortgage
The bank details you’d like your payments to come from (but we won’t take any payments yet)
How long do I have to complete the credit check?
Your quote is valid for 14 days, so you’ll need to complete your full credit application within that window. If you don’t complete it in time, you can generate a new quote to restart the process but we can’t guarantee the price of your quote will remain the same.
Why do I need to complete a credit check?
In order to carry out finance checks, we need to complete a credit check to make sure you meet the requirements for us and our panel of funders (where relevant), like credit history and affordability, so we can make sure monthly payments can be met.
What happens if I fail the credit check?
We’ll let you know if you don’t meet our application requirements via email and we won’t be able to proceed with your application. There are lots of different reasons a credit application may not be accepted (like payment history, utilisation, credit history, or our specific lender criteria).
Credit decisions may use credit reference agency information. We use Experian to inform our credit decisions, who should be your first point of contact for any credit queries:
Experian, Landmark House, Experian Way, NG2 Business Park, Nottingham NG80 1ZZ
Telephone Number: 0844 4818000
How does the delivery timeline impact credit checks?
We may need to carry out an additional credit check where there is a delay of more than 3 months between your application and the delivery of your car.
Will my credit score be affected by my lease?
Vehicle leasing is a significant commitment and failure to make payments on time during your lease is likely to impact your credit rating and your ability to get credit in the future. Please take your time and carefully consider the current and future affordability of any offer before you accept the terms.