What does ‘approved used’ mean?
It’s exactly what it says on the tin. We offer pre-loved EVs that still have years of good driving left on the clock, at a cheaper price. A lot of these cars have been returned from their first lease or had a previous life as a demo car.
When they’re returned to us, we refurbish and valet them so they’ll arrive to you having had a little TLC. You can find out more about our approved used standards in our T&CS.
In a nutshell: you get a high-quality pre-loved EV at a lower price, with all of the benefits our regular packages offer, from home and public charging discounts to deals on green home tech.
What are the advantages of choosing an approved used car?
Besides making the eco-friendly and greener choice, you’re getting an EV in good nick, with sweet tech, for a lot less money, and often a lot quicker.
The only trade-off is a little surface-level wear and tear, which our refurbishment wizards minimise before delivery, and we make sure it’s in line with the BVRLA Fair Wear and Tear Guidelines.
Read more: 5 reasons to get an approved used EV in the UK.
What do I need to know about MOTs and servicing for approved used cars?
We make sure every approved used car is delivered with at least three months left of MOT on it. When your MOT is due, we’ll send you reminders to get it booked in. Once a car hits 3 years old, annual MOTs are required.
Annual services are also encouraged too and when servicing is due, the vehicle should display a notification on the dashboard.
If you have maintenance included in your contract, MOTs and Servicing are included and you won’t need to pay for getting these checks done (or any associated costs). To book your vehicle in for service or MOT, you will need to call our Driverline to book it in. They will book you into your local dealership or closest partnered garage.
Here are the details below for booking your service through the Driverline:
Telephone: 020 3322 2601
Available Monday to Friday, 08:00–17:30
If you don't have maintenance included, you'll need to contact your local garage to book an MOT and let us know.
How long does it take for approved used cars to be delivered?
It varies, but most of our approved used cars get delivered in under four weeks (and in some cases, as little as two). Once you’ve completed the paperwork for your lease, our team will refurbish and valet your car, then get in touch to confirm a delivery date.
We can’t finalise a delivery date until you have confirmed your order, but our sales team should be able to give you an indication of lead times for different cars before you make your decision.
Can I see some photos of my approved used car?
We can share photos with you once we’ve refurbished and inspected your car, so that we can show you exactly what your car will look like when it arrives on your doorstep. We’ll get these to you as soon as we can – we know you’re excited (we are too)!
What condition can I expect my approved used car to arrive in?
Every approved used EV we offer is thoroughly inspected, refurbished, and made road-ready by our refurbishment wizard partners. We focus on the essentials - safety, performance, and repairs - so you can drive with confidence.
Our approved used terms and standards guarantee:
Tyres that meet or are above 4mm tread depth
Your car is dent-free, and the bodywork is in good condition
Significant scratches are polished and retouched
Mirrors, windscreens, and windows are free from cracks, chips and distortions
A full valet before delivery
Are there any marks or imperfections I should expect?
Our approved used EVs may show a bit of character, but nothing that affects how they drive or function. We fix what matters and keep things honest. You might notice:
Superficial bodywork chips and minor scuffs
Some miles on the clock (sometimes a few more than advertised, after being driven to your door)
That you receive only one key – if this is the case, you can contact your local dealership to get a second, but we don’t cover the cost
Will the battery still perform well even though it’s an approved used car?
Yes - every approved used EV we offer comes with a battery that’s been tested for performance. We check capacity, range, and charging behaviour to make sure the battery still works well and hasn’t lost significant range.
Whilst EV batteries naturally lose a bit of range over time, the ones we approve are still in great shape. If it doesn’t meet our standards, it doesn’t make it onto our platform.
What comes with my approved used car?
Our schemes come with a lot of perks, and that doesn't change for our range of approved used cars! Take a look at our salary sacrifice scheme or Intelligent EV package to find out more about what's included in each.
How can I find out the current mileage of the car?
Our Sales Team will be able to confirm the age and current mileage of your preferred vehicle before we proceed with your order. But please note, when your EV arrives there may be a few more miles on the clock (after being driven to your door).
I want the car to have a specific age and/or mileage - is that possible?
Absolutely. Just let your EV Expert know what you’re looking for, and they’ll check our current stock to see if anything fits. If we don’t have the right match right now, we can add you to our waiting list and let you know as soon as something suitable comes in.
Can I test drive the vehicle beforehand?
Because we work with logistics partners, we don’t have cars on site ready to be test-driven (yet). However, we are doing more and more test drive days. So, please keep an eye out on our website, or register your interest.
Salary Sacrifice
What age and mileage should I expect on an approved used EV?
Approved used vehicles in our salary sacrifice package all have less than 54 months and 70,000 miles on the clock at the start of their lease.
How does the ordering process work?
You can browse our approved used cars on our cars page. From there, you can request a quote based on how long you’d like the car, how far you expect to drive each year, and your upfront payment.
Please note: our approved used cars can be quite popular, and sometimes we may have the model you want but not the same specification, age, or mileage that you’re looking for. But our EV Experts are always on hand to help you find the perfect EV that suits your every need.
We can reserve your car with our logistics team, and they’ll get to work making sure it’s ready to be delivered to you.
Intelligent EV
How many miles might be on an approved used Intelligent EV?
Approved used vehicles for Intelligent EV are all between two and four years old, and have been driven less than 45,000 miles.
How does the ordering process work?
You can browse our approved used cars on our cars page. From there, you can request a quote based on how long you’d like the car, how far you expect to drive each year, and your upfront payment.
Please note: our approved used cars can be quite popular, and sometimes we may have the model you want but not the same specification, age, or mileage that you’re looking for. But our EV Experts are always on hand to help you find the perfect EV that suits your every need.
You will then complete a credit check, and our helpful EV Experts will be on hand the whole time, either via email or phone.
From there, we can reserve your car with our logistics team, and they’ll get to work making sure it’s ready to be delivered to you.
