If tyre maintenance isn't included in your package, you'll need to arrange repairs and replacements yourself.
How do I schedule repairs or replacements?
If you have tyres included in your lease, you can either book online using the following link or call our Driverline on 020 3322 2601 (Option 1, then Option 3). You'll need to provide your registration number and have your tyre details to hand.
What do we mean by 'tyre maintenance'?
What’s included in tyre maintenance?
Replacement tyres
Puncture repairs
Tyre checks
Sidewall damage
Please note: sidewall damage is not covered for Business Contract Hire
What’s not included in tyre maintenance?
Seasonal tyres - if you require these, you are welcome to obtain them at your own cost
Cracked alloys
Tyre rotations
When should I get my tyres repaired or replaced?
Tyres should be replaced when they reach 2.0mm tread depth. Your lease also covers up to four tyres every 20,000 miles for fair wear and tear, punctures, or accidental damage. Tyres can also be replaced before your vehicle is collected at the end of your lease.
Our partner, Kwik-Fit, will ask for your tyre size when booking a replacement. You can find this information on the sidewall of your tyre or, in some vehicles, inside the passenger door frame. Not sure where to look? Head over to how to find your tyre size.
Please note, some tyres may need to be specially ordered, so it’s a good idea to plan ahead when arranging replacements. If your vehicle has different-sized tyres on the front and rear, and the online booking portal doesn’t allow you to select the correct sizes, please call the Driverline to arrange your booking.
If you need urgent assistance - for example, due to a puncture at the roadside, at home, or at your place of work - please contact our Driveline (Option 1, then Option 2).
For end-of-lease tyre replacements, you can arrange this before your vehicle is collected. If you choose to use a third-party tyre fitter, you’ll need to call the Kwik Fit third-party authorisation line before any work takes place to enable reimbursement approval. Please note that mobile fitting call-out fees are not covered - only the cost of the tyre replacement itself is eligible for reimbursement.
What should I do if tyres aren't available for a few days?
Get in touch with us. We may be able to source a tyre from an alternative provider with a quicker lead time, or support with mobility.
Wondering how it works?
Watch our quick video to learn when you need to change your tyres, how to order them and what Kwik Fit need from you to get the job done.